The original serial number is removed, obliterated or altered from the machine or cabinet. 13. where a defect is caused by misuse or unauthorised repair of the product) which must be checked before requesting service under the warranty. Any part/s of the system replaced by the company at it's discretion shall be with a funcitonally operative part. 7. Moreover, the time taken for repair / replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period. SAMSUNG products carry a full warranty for the period specified. 4. -In case where there is severe difference in terms of production specifications and/or service environment such as bandwidth, voltage, etc., the product is not repairable. 3. Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with SAMSUNG's instructions on usage and maintenance. To obtain warranty service, the original proof of purchase will be required and the serial number affixed to the product must be complete and undamaged. This site uses cookies. The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice or sales slip indicating the date of purchase, dealer's name, model and serial no. SAMSUNG's obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself. Repair or replacement will  be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. * Search how to do this on the Support section of the website or contact us and we'll show you how, Please contact us and we will pick up the product through a courier, Please return the product to the retailer you bought it from, Contact samsungmemory@hanaro.eu or 00800-8010-8011 for help. If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process. 4. Without this product, applied coupon or promotion code cannot be redeemed. SAMSUNG reserves the right to make final decisions regarding problem determination and the appropriate service option. 5. Repairs during warranty period shall be carried on "Carry In" basis. Promotions extending or enhancing the terms of the limited manufacturer’s warranty are country specific and cannot be claimed in countries other than the promoting country. If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering. This warranty does not affect the consumers' statutory rights nor the consumers' rights against the dealer related to their purchase / sales agreement. 8. Welcome to Samsung Sign up & get 10% off Sign up and get 10% off your first order of $100 or more! If your product is part of the 5 Year Warranty promotion, please follow the link below. This product can be repaired, as out of warranty repair, where the repair cost is applicable, and if it is repairable. Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective. Ensure your device is running the latest software update and. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. 3. 3. Copyright© 1995-2020 Samsung. 6. The completed warranty card is not presented to authorized personnel at the time of repair. Copyright© 1995-2020 Samsung. The warranty covers defects in materials and workmanship. The batteries are charged by chargers other than those approved by SAMSUNG. The warranty periods and warranty services referred to above are intended as a guide only and variations may occur. Plastic panels, plastic parts & dust cover. 1. 8. If there are differences between the warranty card and information included with the product and the information shown above, the warranty card and information included with the product shall apply. 3. Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear. Check out all our Black Friday deals on Samsung TVs, All new Samsung energy efficient washing machines and dryers. Samsung Smartphone repair is offered through Samsung Support Centres, Samsung Experience Stores, Doorstep Repair, pick up services and other authorised service providers. Here you can comprehensively register and activate your products for these warranty types. Samsung Tablet repair is offered through Samsung Support Centres, Samsung Experience Stores, Doorstep Repair, pick up services and other authorised service providers. Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end users. Samsung’s basic warranty, and the limited warranty which goes into effect after repair, does not cover the problems that results from the following: Incorrect electric current, voltage or supply Electrical line voltage, fluctuations and surges The warranty does not cover cost of transporation of system from place of installation to the Service Centre. Code not valid with this product Search the nearest Samsung Service Centers in your area. Defects resulting from usage of the product in conjunction with accessories that are not approved by SAMSUNG for use with this product. Contact your retailer for further support, For details about our products specific warranty terms and conditions please follow the link below, There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Warranty period varies by model, with 5 years as standard and selected models up to 10 years. Warranty cover will be void, even if a repair has been attempted by any unauthorized service centre. Please find an authorised support centre from the Face-to-Face Support option on the Support homepage, Please contact us and we will arrange return via post, 10 years parts only warranty on Digital Inverter Compressor. The period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made. 12. This warranty will be the purchasers' sole and exclusive remedy and neither SAMSUNG nor its service centres listed in this warranty document shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product. Are you sure to remove this product? Defects caused by improper use as determined by the company personnel. Are you sure to remove this product? Some SAMSUNG product carry different warranty periods due to the nature of the product's design, manufacture or expected use, the warranty applies from the date of purchase by the first customer. on the product has been altered, deleted, removed or made illegible. To obtain service If the device has deep scratches or dents that cause the device not to operate then this would also be classed as out of warranty. The product is not purchased from an Authorized SAMSUNG dealer. This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozila Firefox browsers. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. 9. Sorry, there is insufficient stock for your cart. Samsung also offers optional extended warranty offers, including our 5 year home appliance warranty and 2/3 year microwave oven warranty. The warranty does not cover accidents, spills, acts of God or equipment damaged by the user for any reason. 11. Compressor warranty excludes labor and transportation costs after the expiry of manufacturer warranty period (12 months). Repair or direct replacement of the product under the terms of this warranty may be full filled with functionally equivalent service exchange units. By ticking this box, I accept Samsung Service Updates, including : Accessories which sold with the unit: Battery 12 months, Charger and Headset: 6 months, 1. Warranty repairs must be carried out by a SAMSUNG Authorized Service Centre. 1. We support both in and out of warranty repairs. Repair time can be longer than usual and repair cost will be incurred.